Keith Shirley

As a followup to my article on Hotdesking in Carlow I was invited by Terry Clune to review the hotdesking facilities in the Taxback.com premises in Kilkenny.

The IDA park is on the Kilkenny ring road  – easy to access and within minutes of most parts of Kilkenny City. I was not 100% sure where in the IDA business park that the building was located but as the picture of the building shows – it’s pretty obvious once you get there. There will be no problem giving directions to your customers.

The building is shared by a bank on the ground floor and Taxback.com on the first floor. The top floor is currently set aside for the hot-desking facilities (soon to be opened).

The first signs were good when I saw the milk delivered to the front door.

The area with the hot desk facilities was not
yet complete when I was there but the taxback open plan area gives an idea of what the final facilities will be like. An interesting touch is that the office is equipped with a white noise generator. The idea is that when you are on the phone the microphone is not picking up the voices of others around you. When sitting in the reception area it’s a bit annoying (I thought it was a noisy air con unit at first) but for the office area I can see how it would be very useful.

Some details of the actual facilities

• Each desk will have its own lockable storage space and a partition between the desks. The partition itself is too low for my taste (based on the current floor plan) but if that’s the only thing I can find to complain about then it’s a good sign.
• Visitors will be greeted at the main Taxback reception area and then you get a call. As a visitor it’s pretty clear where you need to go.
• There are current a few meeting rooms available that can be booked – or just grabbed on an ad-hoc basis.
• The hotdesking area has its own kitchen (with a slim balcony – not sure if smokers will be allowed to use it) but I was told that the taxback kitchen area will also be available. This is a really nice room with comfortable seating – great for getting to know your fellow hotdesker’s.
• Access is via electronic key fobs but it’s not clear how out of hours access is going to work as the front door gets physically locked.
• Broadband and phone connection are included  – you will be billed separately for your actual calls.
• There is a nice big parking area which is properly finished. Unlike many other Irish business sites – this one is clean and well maintained.
• Copying and faxing services will be available as well as access to a printer (although there may be a small charge based on usage).
• The lease period is a minimum of 1 month (so not true hotdesking) and the price is currently expected to be 400 Euro per month.

Please contact Kelley O’Neill on 056 778 3400 or koneill@tacback.com for more details and to ensure the details here are still accurate.

Some more photos:

The Taxback.com dining area

The Hotdesking Kitchen Area

One of the small meeting rooms.