kshirley | 
October 20, 2008| 
I was having problems getting a USB mouse from Targus to work properly (model PAUM010). As the mouse was a freebie from a sales event 2 weeks ago I didn’t want to spend too much time on it.
This blog entry is replacing the notes I’d normally write (or at least with all good intentions would plan to write). Maybe it will be of use to you.
The original error was from Windows Vista complaining that there was a problem installing the driver as it was written for Windows 95 (I’m sure it said 95 and not Windows 98….I should have written it down).
My usual steps (change port, restart PC) did not work. Then I remembered I had gone through something like this before.
- Open Windows explorer
- Go to C:\Windows\System32\DriverStore\FileRepository (assuming that is where windows is installed to)
- Copy any folders starting with msmouse to a temporary folder e.g c:\temp
- Plug the mouse in again if needed and wait for the install to fail
- Start the Device Manager from the Control Panel
- You should see the “Unknown Device” displayed. Right click on it and select update driver.
- Choose the option where you can tell Windows which folder to use. Point it to c:\temp if that is where you copied the msmouse folders to.
- Click OK and be happy when it works.
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April 17th, 2009 at 09:58
Thanks for this tip – it seems to have worked (I’ll just have to wait to see if I need to do it again the next time I plug the mouse in!)
April 17th, 2009 at 12:24
Thanks for the feedback Graham – It’s always nice to know when I’ve managed to be of help.
May 29th, 2009 at 04:41
doesn’t work for me – when went to that System 32 folder, there were several folder with msmouse on them. I tried them all, and none work. thanks for trying to help… it looks like this is one that Targus forgot about. I can’t even find the model on their website!
May 29th, 2009 at 04:54
never mind! This DID work… there was another msmouse folder… and the directions worked. I didn’t put them in a “temp” folder – I just copied all the msmouse folders and put them in another location. Yay! Thanks so much. Isn’t it crazy that the Targus website doesn’t tell you how to do this? Shame on them!